Enhancing performance through the introduction of customer orientation into the building components industry
| Year of publication: |
2006
|
|---|---|
| Authors: | Karvinen, Kauko ; Bennett, David |
| Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 21354492. - Vol. 55.2006, 5, p. 400-422
|