“Erratic – systematic – organic”

Argues that the behaviour of people at all levels in an organization can be categorized according to the “erratic‐systematic‐organic” model. Describes the organizational behaviour characteristic of each phase. Suggests that the best way for an organization to find out which phase it is currently in, and thus to improve, is to perform regular self‐assessment.

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Year of publication:	1995
Authors:	Gilbert, John A. ; Gilbert, John
Published in:	The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 7.1995, 2, p. 57-61
Publisher:	MCB UP Ltd
Subject:	Assessment \| Empowerment \| ISO 9000 \| Modelling \| Organizational behaviour \| Organizational development \| Self‐development \| TQM

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/09544789510081162 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10015033408