Essential, yet Invisible: working conditions of Amazon delivery workers during COVID-19 and beyond

Drin Judith Kohlenberger, Drin Milda Zilinskaite, Drin Aida Hajro, Irini Vafiadis B.A., Sabina Bikic B.A. ; Vienna University of Economics and Business

Despite the heightened attention granted by the coronavirus crisis, low-skilled essential labor remains largely invisible. A particularly under-researched and hard-to-access group of employees are Amazon delivery workers, whose workload and health risks increased significantly during national lockdowns. The present study surveyed their working conditions in Austria and identified the existing system of externalizing responsibility to subcontractors as key to facilitating the exploitation of workers' economic and migration-related pressures.

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Year of publication:	November 2021
Authors:	Kohlenberger, Judith ; Žilinskaitė, Milda ; Hajro, Aida ; Vafiadis, Irini ; Bikic, Sabina
Institutions:	Kammer für Arbeiter und Angestellte für Wien / Abteilung Wirtschaftswissenschaft und Statistik (issuing body) ; Wirtschaftsuniversität Wien (contributor)
Publisher:	Wien : Kammer für Arbeiter und Angestellte für Wien
Subject:	Amazon.com Inc. \| Arbeitsbedingungen \| Working conditions \| Gesundheit \| Health \| Verkehrsberufe \| Transportation occupations \| Migranten \| Migrants \| Flüchtlinge \| Refugees \| Logistikunternehmen \| Logistics provider \| Coronavirus \| Österreich \| Austria \| Welt \| World