Establishment of an experience value model
Year of publication: |
2010
|
---|---|
Authors: | Lin, Wen-bao |
Published in: |
International journal of commerce and management. - Bingley [u.a.] : Emerald, ISSN 1056-9219, ZDB-ID 2473956-X. - Vol. 20.2010, 2, p. 151-166
|
Subject: | Dienstleistungsqualität | Service quality | Wahrnehmung | Perception | Konsumentenverhalten | Consumer behaviour | Multivariate Analyse | Multivariate analysis | Fuzzy-Set-Theorie | Fuzzy sets |
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