//-->
Ethnography as craft : observations on a fortunate career
Van Maanen, John, (2020)
Reflecting on the reflective conversation
Dougherty, Deborah Jane, (2015)
Concept as method: ethnography in a posthumanist world
Pecis, Lara, (2021)
Improving healthcare quality and cost with six sigma
Trusko, Brett E., (2007)
Innovation measures and indices
Trusko, Brett E., (2014)
Quality of ideas