//-->
Using evaluation in training and development
Rae, Leslie, (1999)
Training needs assessment, evaluation, success, and organizational strategy and effectiveness : an exploration of the relationships
Anderson, John Emil, (2001)
The theory & practice of training
Buckley, Roger, (2009)
TEAM SELLING AND CUSTOMER SATISFACTION IN THE MISSION CRITICAL SECTOR: A CASE STUDY OF EYP MISSION CRITICAL FACILITIES INC.
CRADER, Timothy J., (2013)
SHINING NEW LIGHT ON A GROWING TREND
Harkins, Philip J., (1995)
Subscriptions for direct broadcast satellite and cable television in the US: an empirical analysis
Agyei Karikari, John, (2003)