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Service and procedure in bureaucracy : a case study
Francis, Roy G., (1956)
Human relations in administration. With readings
Dubin, Robert, (1968)
Human relations in public administration : an annotated bibliography from the fields of anthropology, industrial management, political science, psychology, public administration, and sociology
Grazia, Alfred de, (1949)
Bank management by decision
Lopez jr., Felix M., (1968)
Evaluating bank employees' performance
Lopez jr., Felix M., (1972)
Personnel administration and public personnel review : journal of the Society for Personnel Administration and the Public Personnel Association