Evaluating functional relationship between image, customer satisfaction and customer loyalty using general maximum entropy
| Year of publication: |
2000
|
|---|---|
| Authors: | Abdullah, Mokhtar ; Al-Nasser, Amjad D. ; Husain, Nooreha |
| Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 11.2000, 4, p. 826-829
|