Evaluating service quality dimensions as antecedents to outpatient satisfaction using back propagation neural network
| Year of publication: |
2013
|
|---|---|
| Authors: | Carlucci, Daniela ; Renna, Paolo ; Schiuma, Giovanni |
| Published in: |
Health care management science. - Norwell, Mass. [u.a.] : Springer Science + Business Media, ISSN 1386-9620, ZDB-ID 14691486. - Vol. 16.2013, 1, p. 37-44
|