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Evaluating that piece of paper : the effect of motivation and certification status on occupational commitment and job competence
Fertig, Jason, (2010)
Further scale refinement for emotional labor : Exploring distinctions between types of surface versus deep acting using a difficult client referent
Blau, Gary, (2010)
A Facebook ‘friend’ request from the boss: Too close for comfort?
Peluchette, Joy Van Eck, (2013)