Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems
| Year of publication: |
1999
|
|---|---|
| Authors: | Ho, Chrwan-Jyh ; Lau, Hon-Shiang |
| Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 2430034. - Vol. 112.1999, 3, p. 542-553
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