Evaluation of service quality of electricity sector by ANN method and sector wise analysis by linear discriminate analysis (LDA)
Suchismita Satapathy; Saroj K. Patel and Siva Shankar Mahapatra; Pravudatta Mishra
| Year of publication: |
2013
|
|---|---|
| Authors: | Satapathy, Suchismita ; Patel, S. K. ; Mahapatra, Siba Sankar ; Mishra, Pravudatta |
| Published in: |
International journal of procurement management. - Genève : Inderscience Enterprises Ltd., ISSN 1753-8432, ZDB-ID 2422777-8. - Vol. 6.2013, 3, p. 350-377
|
| Subject: | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Diskriminanzanalyse | Discriminant analysis | Neuronale Netze | Neural networks | Fragebogen | Questionnaire | Elektrizitätswirtschaft | Electric power industry | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009757525