Evidence on Implementing a Balanced Scorecard System at the Port Authority Of Valencia

This paper examines the implementation of a strategic management system at the Port Authority of Valencia, a government body managing and controlling the ports of Valencia, Sagunto and Gandia in Spain. The methodology used is a case study, a method that has grown increasingly popular in this field of research. The analysis of this implementation process has included a study on the design and implementation of the balanced scorecard model, as well as research on how a strategy map was drawn, performance measurement software applied and a strategy management process implemented in the organization. This research provides further knowledge of the changes that an organization undergoes to implement a strategic management system