Evolving readiness index for overhauling the retailing sector through retailing process reengineering implementation
Sidharta S. Padhi; Sarat K. Jena; Ingmar Zanger and Kanwal Kapil
| Year of publication: |
2014
|
|---|---|
| Authors: | Padhi, Sidharta S. ; Jena, Sarat Kumar ; Zanger, Ingmar ; Kapil, Kanwal |
| Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 20.2014, 6, p. 844-864
|
| Subject: | Critical success factors | Retailing | Decision support systems | Retail sector | Business process reengineering | ISM | Mobile retailing | Retail process reengineering | Multi-Level DEA | ANP | Einzelhandel | Retail trade | Prozessmanagement | Business process management | Erfolgsfaktor | Success factor | Management-Informationssystem | Management information system | Organisatorischer Wandel | Organizational change |