Examining the effects of mutability and framing on perceptions of human error and technical error crises : implications for situational crisis communication theory
Year of publication: |
2010
|
---|---|
Authors: | Coombs, W. Timothy ; Holladay, Sherry J. |
Published in: |
The handbook of crisis communication. - Chichester : Wiley-Blackwell, ISBN 1-4051-9441-3. - 2010, p. 181-204
|
Subject: | Krisenmanagement | Crisis management | Störungsmanagement | Disruption management | Produktsicherheit | Product safety | Produkthaftung | Product liability | USA | United States |
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