Examining interdependence between product users and employees in online user communities : the role of employee-generated content
Year of publication: |
2021
|
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Authors: | Yan, Jie ; Leidner, Dorothy E. ; Benbya, Hind ; Zou, Weifei |
Published in: |
The journal of strategic information systems : incorporating International Information Systems. - Amsterdam [u.a.] : Elsevier, ISSN 0963-8687, ZDB-ID 1099465-8. - Vol. 30.2021, 1, p. 1-14
|
Subject: | Employee-generated content | Interdependence | Online user communities | Social exchange | Social Web | Social web | Virales Marketing | Viral marketing | Kundenintegration | Customer integration |
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