Examining the role of customer value, customer satisfaction, and perceived switching costs : a model of repurchase intention for business-to-business services
by Annie H. Liu
| Year of publication: |
1998
|
|---|---|
| Authors: | Liu, Annie H. |
| Subject: | Kundenmanagement | Verbraucherzufriedenheit | Kundentreue |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 131, [ca. 66] S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Dissertation u.a. Prüfungsschriften |
| Language: | English |
| Thesis: | Atlanta, Ga., Univ., Diss., 1998 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004551418