Examining structural relationships among sport service environments, excitement, consumer-to-consumer interaction, and consumer citizenship behaviors
Kyungyeol (Anthony) Kim, Kevin K. Byon, Wooyeul Baek, Antonio S. Williams
| Year of publication: |
2019
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|---|---|
| Authors: | Kim, Kyungyeol ; Byon, Kevin K. ; Baek, Wooyeul ; Williams, Antonio S. |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 82.2019, p. 318-325
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| Subject: | Consumer-to-consumer interaction | Service environments | Excitement | Consumer citizenship behaviors | Golf events | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Arbeitsverhalten | Work behaviour | Soziale Beziehungen | Social relations | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2018.10.004 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012121858