Examining the mediating role of innovativeness in the link between core competencies and SME performance

Purpose: The purpose of this paper is to evaluate the effect of core competencies, namely, transformational leadership (TFL), entrepreneurial competence and technical competence on financial performance through the mediation effect of innovativeness, among owner-managed small and medium-sized enterprises (SMEs) in developing countries. Design/methodology/approach: A research model was developed to test nine research hypotheses. Self-report questionnaires designed for this study were sent to SME owner-managers in Malaysia. A total of 178 completed questionnaires were successfully collected. SPSS and SmartPLS were used to perform the data analysis to test the measurement model and structural model. Findings: This paper provides empirical evidence that behavioural innovativeness mediates the relationship between TFL and financial performance, product innovativeness mediates the relationships among entrepreneurial competence, technical competence and financial performance and process innovativeness mediates the relationship between technical competence and financial performance. Research limitations/implications: The findings of this study are potentially limited by perceptual measures, cross-sectional data and the risk of response bias from a single informant. Practical implications: Owner-managed SMEs can focus on developing the core competencies to achieve financial performance through innovative products, processes and behaviours. Policymakers and practitioners can gain fresh insights into the complexity of sustaining the business activities and financial performance of SMEs through the core competencies and innovativeness. Originality/value: The extant literature has revealed that entrepreneurship, leadership, expertise and innovativeness are considered key factors in promoting financial performance, yet little is known about the combined effects of the core competencies on financial performance through innovativeness for owner-managed SMEs in the context of a developing country. The study makes an important contribution to filling this research gap.