Experience-involvement, memorability and authenticity : the service provider's effect on tourist experience
Anita Zatori, Melanie K. Smith, Laszlo Puczko
| Year of publication: |
August 2018
|
|---|---|
| Authors: | Zatori, Anita ; Smith, Melanie K. ; Puczkó, László |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 67.2018, p. 111-126
|
| Subject: | Tourism experience | PLS-SEM | Scale development | Involvement | Flow | Memorable experience | Sightseeing tour | Tour guide | Urlaubsverhalten | Holiday behaviour | Tourismus | Tourism | Tourismuswirtschaft | Tourism industry | Tourismusforschung | Tourism research | Dienstleistungsqualität | Service quality | Event-Marketing | Event marketing | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2017.12.013 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011841848