Explaining employees' experience of work in outsourced call centres : the influence of clients, owners and temporary work agencies
Nicholas Kinnie; John Purcell; Mark Adams
| Year of publication: |
2008
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|---|---|
| Authors: | Kinnie, Nicholas ; Purcell, John ; Adams, Mark |
| Published in: |
The journal of industrial relations : the journal of the Industrial Relations Society of Australia. - London [u.a.] : Sage, ISSN 0022-1856, ZDB-ID 410608-8. - Vol. 50.2008, 2, p. 209-227
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| Subject: | Callcenter | Call centre | Outsourcing | Leiharbeit | Temporary agency work | Arbeitskräfte | Workforce | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management | Arbeitsbedingungen | Working conditions | Befristete Beschäftigung | Temporary employment |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003762477