Explaining hospital performance via the cube one framework
Phoebe M. Massimino; Richard E. Kopelman; Meg L. Joseph
| Year of publication: |
2015
|
|---|---|
| Authors: | Massimino, Phoebe M. ; Kopelman, Richard E. ; Joseph, Meg L. |
| Published in: |
Journal of organizational effectiveness : people and performance ; JOEPP. - Bingley : Emerald, ISSN 2051-6614, ZDB-ID 2773885-1. - Vol. 2.2015, 1, p. 73-90
|
| Subject: | Productivity | Efficiency | Employee satisfaction | Hospital performance | Patient satisfaction | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Produktivität | Effizienz | Technische Effizienz | Technical efficiency | Dienstleistungsqualität | Service quality | Patienten | Patients | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011302471