Exploitation or exploration in service business development?: Insights from a dynamic capabilities perspective
| Year of publication: |
2010
|
|---|---|
| Authors: | Fischer, Thomas ; Gebauer, Heiko ; Gregory, Mike ; Ren, Guangjie ; Fleisch, Elgar |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 21.2010, 5 (12.10.), p. 591-625
|