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Managing customer relationships : organizational evolution in the IT firms
Tunisini, Annalisa, (1993)
Le dinamiche dell'interazione tra grandi imprese di hardware e "soggetti intermedi" specializzati
Tunisini, Annalisa, (1991)
The dissolution of channels and hierarchies : an inquiry into the changing customer relationships and organization of the computer corporations
Tunisini, Annalisa, (1997)