Exploring call center-enabled organizational mechanisms associated with combinative capabilities
Tzu-Chuan Chou
| Year of publication: |
2011
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|---|---|
| Authors: | Chou, Tzu-chuan |
| Published in: |
Management decision : MD. - Bingley : Emerald Publishing Limited, ISSN 0025-1747, ZDB-ID 411946-0. - Vol. 49.2011, 6, p. 841-859
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| Subject: | Wissenstransfer | Knowledge transfer | Wissensmanagement | Knowledge management | Absorption | Callcenter | Call centre | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009239533