Exploring citizen's satisfaction with the infrastructure of services at a local seaport in Ternate, North Maluku

Johan Fahri

Year of publication:	2022
Authors:	Fahri, Johan
Published in:	Journal of Indonesian economy & business. - Yogyakarta, Indonesia : Faculty of Economics and Business, ISSN 2338-5847, ZDB-ID 2685214-7. - Vol. 37.2022, 2, p. 103-135
Subject:	citizen satisfaction \| grounded theory \| Kundenzufriedenheit \| Customer satisfaction \| Grounded Theory \| Grounded theory \| Öffentliche Dienstleistung \| Public services \| Dienstleistungsqualität \| Service quality \| Hafen \| Port \| Zufriedenheit \| Satisfaction \| Bürgerbeteiligung \| Public participation

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