Exploring internal mechanisms forming customer servicescape experiences
| Year of publication: |
2012
|
|---|---|
| Authors: | Pareigis, Jörg ; Echeverri, Per ; Edvardsson, Bo |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 23.2012, 5 (5.10.), p. 677-696
|