Exploring robot service quality priorities for different levels of intimacy with service
Ai-Hsuan Chiang, Szu-Yu Chou
| Year of publication: |
2023
|
|---|---|
| Authors: | Chiang, Ai-Hsuan ; Chou, Szu-Yu |
| Subject: | Intimacy | Service priorities | Service robot | SERVQUAL | TOPSIS | Dienstleistungsqualität | Service quality | Roboter | Robot | Dienstleistungssektor | Service industry | Dienstleistung | Services |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-023-00545-9 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014504669