Exploring the influence of service quality and perceived value on customer satisfaction and loyalty in a social commerce environment

Kyeongmin Yum

Year of publication:	2024
Authors:	Yum, Kyeongmin
Published in:	Journal of international trade & commerce. - Seoul, South Korea : Korea International Trade Research Institute, ISSN 2384-1958, ZDB-ID 2920576-1. - Vol. 20.2024, 4, p. 39-58
Subject:	Customer Loyalty \| Customer Satisfaction \| Perceived Value \| Service Quality \| Social Commerce \| Kundenzufriedenheit \| Customer satisfaction \| Dienstleistungsqualität \| Service quality \| Konsumentenverhalten \| Consumer behaviour \| Online-Handel \| Online retailing \| Beziehungsmarketing \| Relationship marketing \| Social Web \| Social web

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