Factors influencing service employee well-being : a test of the PERMA framework
Year of publication: |
2025
|
---|---|
Authors: | Busser, James A. ; Shulga, Lenna V. ; Yedlin, Jeffrey |
Subject: | Broaden-and-build theory | PERMA | Resilience | Service climate | Turnover intention | Well-being | Arbeitszufriedenheit | Job satisfaction | Lebensqualität | Quality of life | Dienstleistungsqualität | Service quality | Coping-Strategie | Coping strategy | Zufriedenheit | Satisfaction | Arbeitsmobilität | Labour mobility | Betriebsklima | Work climate | Mitarbeiterbindung | Employee retention |
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