Factors leading to customer satisfaction : an empirical study of retail banking in Oman
S. Ananda, Sonal Devesh
| Year of publication: |
2018
|
|---|---|
| Authors: | Ananda, S. ; Devesh, Sonal |
| Published in: |
International journal of economics and business research. - Olney, Bucks. : Inderscience, ISSN 1756-9850, ZDB-ID 2481914-1. - Vol. 16.2018, 4, p. 502-516
|
| Subject: | retail banking | service quality | customer satisfaction | customer perception | Oman | Privatkundengeschäft | Personal banking | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Iran |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011990742