Family supportive supervisor behaviors: lessons from research

Purpose The COVID-19 pandemic impacted the workplace in significant ways, creating changes in the daily work routines of individuals globally, many of which are likely to be permanent. Women, in particular, were affected by increased childcare responsibilities and faced with decisions about the future of their careers. The purpose of this practitioner article is to present an overview of work-related challenges and opportunities resulting from COVID-19, introduces the concept of family supportive supervisor behaviors (FSSB), and shares ideas for application. Design/methodology/approach The concept of FSSB offers insights into the role of supervisors in the adoption of family-friendly approaches that not only mitigate the challenges women, and parents in general, face in the workplace but offers organizations the opportunity to assess the degree to which these practices are present and adopt relevant training and policies. The paper examines the literature on FSSB. Findings The review identifies ways in which organizations can apply FSSB to support women (and all parents) in the workplace. These include a better understanding of the supervisor role, the need to examine policies and practice and make supervisors accountable and direction for FSSB training. Originality/value The paper shares key outcomes of FSSB and provides practical ways for its implementation by leaders and managers. It links the challenges and opportunities of COVID-19 to enhanced FSSB practices.