Financial service sector performance measurement model: AHP sensitivity analysis and balanced scorecard approach
| Year of publication: |
2011
|
|---|---|
| Authors: | Wu, Cheng-Ru ; Lin, Chin-Tsai ; Tsai, Pei-Hsuan |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 31.2011, 5, p. 695-712
|