Fixing higher education : a business manager's take on how to boost productivity in higher education

Christian Schierenbeck makes a provocative case that higher education across the globe suffers from a profound productivity crisis which prevents broad access to affordable and high-quality educational services. He shows how the vast productivity gap in higher education could be closed if academic managers borrowed some of the managerial practices applied by the world s leading business enterprises. In order for this to happen in practice, the author argues for radical changes in the policy framework for higher education.