Focusing on the Customer: How Boeing Does It: Philip M. Condit reviews the lessons Boeing has learned from making its airline customers full partners in the improved design-build process for its newest jetliner.
Year of publication:
1994
Published in:
Research technology management. - Arlington, VA : Industrial Research Inst, ISSN 0895-6308, ZDB-ID 6161406. - Vol. 37.1994, 1, p. 33-44