Forecast evaluation in call centers : combined forecasts, flexible loss functions and economic criteria

Andrea Bastianin, Marzio Galeotti, Matteo Manera

Year of publication:	marzo 2011
Authors:	Bastianin, Andrea ; Galeotti, Marzio ; Manera, Matteo
Publisher:	Milano : Università degli Studi di Milano, Department of Economics, Management and Quantitative Methods
Subject:	Combining forecasts \| Decision making \| Loss function \| Seasonality \| Telecommunications forecasting \| Prognoseverfahren \| Forecasting model \| Theorie \| Theory \| Callcenter \| Call centre \| Prognose \| Forecast \| Telekommunikation \| Telecommunications

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