Forecasting customer switching intention in mobile service: An exploratory study of predictive factors in mobile number portability
| Year of publication: |
2008
|
|---|---|
| Authors: | Shin, Dong-Hee ; Kim, Won-Yong |
| Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 2807002. - Vol. 75.2008, 6, p. 854-874
|