Fostering collaborative mind-sets among customers : a transformative learning approach
Year of publication: |
2019
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Authors: | Kaski, Timo ; Alamäki, Ari ; Pullins, Ellen |
Published in: |
Journal of personal selling & sales management : JPSSM. - London : Routledge, Taylor & Francis, ISSN 1557-7813, ZDB-ID 2068748-5. - Vol. 39.2019, 1, p. 42-59
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Subject: | buyer-seller relationships | professional sales | reflective dialogue | sales management | transformative learning | Verkauf | Selling | Lernende Organisation | Learning organization | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | Lernen | Learning | Verkaufspersonal | Salespeople | Konsumentenverhalten | Consumer behaviour |
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