Framework for identifying appropriate alliance governance structure for a knowledge process outsourcing organisation in an as-a-service delivery scenario
Year of publication: |
2017
|
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Authors: | Mazumder, Sudipto ; Jain, Kamal K. |
Published in: |
International journal of strategic business alliances. - Genève : Inderscience Enterprises, ISSN 1756-6444, ZDB-ID 2503649-X. - Vol. 6.2017, 1/2, p. 50-68
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Subject: | BPaaS | business-process-as-a-service | BPO | business process outsourcing | KPO | knowledge process outsourcing | strategic alliances | learning from alliance | alliance management | absorptive capacity | RBV | resource based view | Outsourcing | Strategische Allianz | Strategic alliance | Prozessmanagement | Business process management | Wissensmanagement | Knowledge management | Ressourcenorientierter Ansatz | Resource-based view | Wissenstransfer | Knowledge transfer | Lernende Organisation | Learning organization | Absorption |
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