From customer value co-creation behaviour to customer perceived value
Year of publication: |
2021
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Authors: | Thi Bich Hanh Tran ; Anh Dung Vu |
Published in: |
Journal of marketing management : JMM ; journal of the Academy of Marketing. - Abingdon [u.a.] : Routledge, Taylor & Francis Group, ISSN 1472-1376, ZDB-ID 2067949-X. - Vol. 37.2021, 9/10, p. 993-1026
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Subject: | customer value | Customer value co-creation behaviour | customerization capability | level of technologization | relationship marketing orientation | service capability | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | Lieferantenmanagement | Supplier relationship management | Kundenintegration | Customer integration | Marketingmanagement | Marketing management |
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