Gender-Based Differences in Customer Perceptions of Frontline Employee Performance:
| Year of publication: |
2007
|
|---|---|
| Authors: | Yavas, Ugar ; Babakus, Emin ; Ashill, Nicholas |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 20507926. - Vol. 28.2007, 3, p. 117
|