Generating business intelligence through social media analytics : measuring brand personality with consumer-, employee-, and firm-generated content
Year of publication: |
2019
|
---|---|
Authors: | Hu, Yuheng ; Xu, Anbang ; Hong, Yili ; Gal, David ; Sinha, Vibha ; Akkiraju, Rama |
Published in: |
Journal of management information systems : JMIS. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1557-928X, ZDB-ID 2033010-8. - Vol. 36.2019, 3, p. 893-930
|
Subject: | brand personality | firm-generated content | business intelligence | consumer-generated content | employee-generated content | social media analytics | Social Web | Social web | Markenimage | Brand image | Betriebliches Informationssystem | Business intelligence system | Content Management | Content management | Marketingmanagement | Marketing management | Webanalyse | Web analytics |
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