Generation, susceptibility, and response regarding negativity : an in-depth analysis on negative online reviews
Year of publication: |
2022
|
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Authors: | Colmekcioglu, Nazan ; Marvi, Reza ; Foroudi, Pantea ; Okumus, Fevzi |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 153.2022, p. 235-250
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Subject: | Generation | Negative online reviews | Negativity | Response | Susceptibility | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing |
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