Generative AI tools in customer service : beyond the hype of "prompt engineering"
Thedda Deecke, M.A., Dr. Sina Wulfmeyer, Prof. Dr. Marcus Schögel
| Year of publication: |
2023
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|---|---|
| Authors: | Deecke, Thedda ; Wulfmeyer, Sina ; Schögel, Marcus |
| Published in: |
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis. - St. Gallen : Thexis Verlag, ISSN 1865-6544, ZDB-ID 2412643-3. - Vol. 40.2023, 6, p. 22-31
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| Subject: | Kundenservice | Customer service | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014419622