Globoforce achieves stellar performance through its stars : Recognition program has meaning for every employee, every day

Purpose – This paper describes the policies that have helped human resource (HR) consultant Globoforce to feature prominently in several Great Place to Work awards. Design/methodology/approach – This paper details the company’s policies in the areas of recruitment, induction, training, leadership, teamwork, recognition, communication, empowerment and community involvement. Findings – It is explained how employees’ outstanding achievements reinforce the company’s values of imagination, determination, innovation and respect for people. Practical implications – It is demonstrates that this strategic approach to recognition provides more engaged, more productive employees who drive the company’s performance. Social implications – This paper reveals that philanthropy is encouraged in the organization and that it has recently developed a corporate responsibility and volunteer policy that enables employees to apply for paid time-off to volunteer to work for a charity or to care for someone. Originality/value – It is revealed how an HR consultant benefits from putting into practice some of the policies it suggests to its clients.