Guidance for a Monitoring and Evaluation System for Italy’s Universal Civil Service

Italy’s Universal Civil Service (UCS) engages young people in volunteering activities that enhance practical skill development for employability, active citizenship, and personal growth. Through a joint project between the OECD, the European Commission, and the Department for Youth Policies, Italy aims to improve the design and implementation of the UCS. As part of the project, this report analyses the current monitoring and evaluation framework of the UCS and provides guidance for the development of a robust results-based Monitoring and Evaluation system to improve the system’s ability to track progress and demonstrate impact.