Harnessing the Expert Knowledge of Older Workers: Issues and Challenges

This paper reports part of a study that examines how to harness the expert knowledge of older workers. Five older workers, from both public and private sector organisations, were interviewed face to face regarding their potential contributions to other colleagues based on their expertise on work practices. Preliminary results revealed the following set of issues and challenges: (a) challenges in transitioning to retirement; (b) relevant and transferable skills and knowledge; (c) organisational readiness in retaining knowledge and skills; and (d) the use of information technology to support knowledge sharing. The implications of these findings for future research will be discussed.