Have TQM organisations adjusted their performance management (appraisal) systems? A study of UK-based TQM-driven organisations
| Year of publication: |
2004
|
|---|---|
| Authors: | Soltani, E. ; van der Meer, R.B. ; Gennard, J. ; Williams, M.T. |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 16.2004, 6, p. 403-417
|