Health-E-App Public Access: A New Online Path to Children's Health Care Coverage in California. Applicant Characteristics and Experiences

This is the second brief in a series about the first year of California’s Health-e-App Public Access (HeA PA) self-service, public health benefits enrollment system, following its introduction in December 2010. It describes HeA PA applicants and their experiences with the tool. Findings suggest that tools like HeA PA are a good option for people who have convenient access to high-speed internet service and do not need extensive in-person help when applying for coverage.