High commitment management practices re-examined: The case of Indian call centres
| Year of publication: |
2012
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|---|---|
| Authors: | D’Cruz, Premilla ; Noronha, Ernesto |
| Published in: |
Economic and industrial democracy : EID ; an international journal. - London : Sage, ISSN 0143-831X, ZDB-ID 7621620. - Vol. 33.2012, 2, p. 185-206
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